Education
University of Illinois Champaign-Urbana (UIUC) 2018–2020
Master of Library & Information Science GPA 3.96
Western Illinois University – Quad Cities (WIU-QC) 2015–2018
Bachelor of Arts in English GPA 4.0
Minor: Information Systems – Database Design
Centennial Honors College Graduate
Black Hawk College (BHC) 2005–2008
Associate of Arts in Political Science GPA 3.95
Academic Library/Instruction Experience
Instructional Design & Technology Librarian – Westminster College
July 2020-Current
Manage LMS (D2L), Zoom, and Panopto – Account creation & access, instruction on use, tech support.
Serve as the main liaison between faculty and ITS team and first point of contact for faculty tech support.
Instructional Design support – Assist faculty in designing their courses within the LMS, research and test new instructional technologies (software & hardware) and techniques, lead workshops on accessible and inclusive instruction/course design, backward design, UDL, etc.
Manage (set up, launch, close, and monitor) Course Evaluation surveys for Graduate and Undergraduate courses
Manage LibGuides, teach Information Literacy/Library Instruction for Undergraduate students, provide student & faculty research assistance.
Embedded Librarian – ENG299: Critical Methods – WIU-QC
Fall 2019
Create instructional videos and accompanying accessible documents, handouts, and resource guides.
Teach Research Skills & Information Literacy workshops based on ACRL Framework concepts.
Assist students with performing research.
Senior Copyeditor – Gies College of Business eLearning Office – UIUC
May 2019 – June 2020
Conduct new-hire training. Present workshops on copyediting tasks, writing and citation style, and accessibility best practices.
Supervise a team of 3-4 Junior-level Copyeditors; review Junior-level Copyeditor’s work.
Copyedit video transcripts, ePub files, PowerPoint slide decks, and course materials for accessibility, application of multimedia principles, correct grammar/spelling, and proper use of APA citation style.
Accessibility Assistant – Gies College of Business eLearning Office
May 2019–June 2020
Conduct new-hire training. Create screen reader accessible HTML & ePub files with visual description for video lectures, live session slides, readings, assignments, and course materials. Review Junior-level Accessibility Assistant work. Write posts for eLearning Office’s Accessibility blog.
Research Assistant – Social Science, Health, Education Library – UIUC
Dec 2018–May 2020
Conduct a scoping review for a grant-funded research project with a focus on empathy training and patrons with disabilities.
Search term translation, Citation management, Inclusion criteria application, Data management, Co-Author of final article (see Publications below).
Catechist – Christ the King Catholic Church – Moline, IL
2010–2016
Rite of Christian Initiation for Teens
Lead Teacher; Class Size: 6-12; Course Duration: 7 Months
Design lesson plans & assign topics to 4-person teaching team. Maintain & submit records of attendance & completion.
Other Library Experience
Circulation Assistant – College of Law Library – UIUC
Oct 2018–May 2019
Charge/Discharge books, Room and equipment reservation, Shelving, Patron assistance (first contact), Interlibrary Loan book processing.
Special Projects: LibGuide for Employee Manual; “Permanent Law Reserve” reclassification project
Computer Lab & Circulation Volunteer – Urbana Free Library – Urbana, IL
Sept 2018–May 2019
Instruction on computer skills & equip. use; Assistance with technology; Sorting carts, Pulling books, Weeding, Shelf reading, Shelving
Intern – Black Hawk College Library – Moline, IL
June 2016–Aug 2016
Assist with Acquisitions, Reference & Instruction, and Faculty Liaison
Special Projects: Online Research Skills Tutorial; MLA Guide Sheet
Non-Library Employment
Employer Relations Assistant – iSchool – UIUC
May 2019 – Aug 2019
Organize and plan for Fall Career Fair: compile invitation list, research employers in IM and LIS fields, send invitations and follow-up emails, research job trends, create documents to assist students in preparing for the fair, manage social media advertising campaign
Medical Billing Clerk – Rock Valley Physical Therapy – Moline, IL
2008–2018
New Hire Training: Created training manual and conducted one-on-one instruction.
Customer Service: In person and via phone
Payment collection, Payment posting, Filing and scanning patient and billing records, Denial follow-up, Deposit, Reviewed new accounts for accuracy, Charge Entry, Coding (requires intense attention to detail)
HIPAA Patient Privacy Training
Front Desk / Medical Billing – Southpark Psychology – Moline, IL
2005–2008
Customer Service: In person and via phone
Payment collection, Payment posting, Charge entry, Deposit, Filing of patient and billing records, Provider credentialing (requires intense attention to detail)
HIPAA Patient Privacy Training
Leadership Experience
American Library Association (ALA) Student Chapter: President 2019–2020
ALA Student Chapter: ACRL Committee Chair 2018–2019
ALA Student Chapter: Prof. Development Committee member 2018–2019
iSchool Ambassador 2018–2020
Liberal Arts & Science Student Organization (LASSO): President 2016–2017
LASSO: Marketing Officer 2017–2018
Technical / Software Experience
Learning Management Systems: Compass2g, Desire2Learn, Blackboard
Spring Share – LibGuides, LibCal, LibStaffer
Accessible HTML, XML, and JAVA Programming
Adobe Creative Cloud – Photoshop, InDesign, Acrobat Pro DC
Articulate
WordPress
Camtasia, Panopto, YouTube Studio, Coursera, Kaltura
Sigil, Calibre
MS Office Suite – Word, Excel, Teams, PowerPoint, Outlook
Publications
JJ Pionke & Rebecca Graham (2021): A Multidisciplinary Scoping Review of
Literature Focused on Compassion, Empathy, Emotional Intelligence, or Mindfulness Behaviors
and Working with the Public, Journal of Library Administration. https://doi.org/10.1080/01930826.2020.1853469
Rebecca Graham & Jinhee Choo. “Preliminary research on AI-generated caption accuracy rate by platforms and variables” Currently under review for inclusion in the CSUN AT Conference Journal
Rebecca Graham & Jinhee Choo. “Accuracy Matters: An Analysis of AI-Generated Caption Accuracy Rates”, Currently under review at Universal Access in the Information Society
Presentations
CSUN Assistive Technology Conference 2021
Spring 2022 (UPCOMING)
Paper: Preliminary research on AI-generated caption accuracy rate by platforms and variables
ALA 2021 – Virtual
Spring 2021
Panel: “From Proposal to Publication: Creating Open Access Monographs & Textbooks (focus on accessibility when self-publishing)
LibParlor Webinar
Spring 2021
Panel: Walking the Talk: Creating Open Access Monographs & Textbooks (focus on accessibility when self-publishing)
ACRL 2021 – Virtual
Spring 2021
Lightning Talk: Accuracy Matters: An Analysis of AI-Generated Caption Accuracy Rates
Accessing Higher Ground – Virtual
Fall 2020
Panel: Accuracy Matters: A Case Study on AI Captioning Software Accuracy Rates
PowerPoint
ALA 2020 – Chicago, IL – CANCELED DUE TO COVID-19
Spring 2020
Panel: From Proposal to Publication: Creating Open Access Monographs & Textbooks—Focus on UDL and digital accessibility
ILCCO & NILRC—Exploring OER: Access, Adoption, Application—Springfield, IL – CANCELED DUE TO COVID-19
Spring 2020
Breakout Session: It’s Open Access, But Is It Accessible?: Creating And Selecting Items For Digital Accessibility
Presented via Zoom (Presented personally after conf. Canceled)
Illinois Library Association – Tinley Park, IL
Fall 2019
Poster: Class Bias in Academia: The Impact of Classism on Working-Class First-Generation (WCFG) College Students
Poster PDF
Health Science Librarians of Illinois Conference – Champaign, IL
Fall 2019
Lightning Talk: Challenges of Conducting a Scoping Review Across Disciplines
PowerPoint
iSchool Masters Student Showcase – Champaign, IL
Spring 2019
Lightning Talk: The Impact of Invisible Class Bias on Working-Class First-Generation College Students
WIU-QC Honors Research Seminar – Moline, IL
Spring 2018
Panel: The Grimms’ Fairy Tales and Gothic Literature: A Tale of Emerging Social Norms and Diverging Genres
Panel: An Analysis of the Characterization and Representation of Katherine of Aragon and Anne Boleyn in Contemporary Historical Fiction (Senior Honors Thesis)
Sigma Tau Delta National Convention – Louisville, KY
Spring 2017
Panel: Beowulf: The Synthesis of Anglo-Saxon and Judeo-Christian Values
Purdue University Northwest Research Conference – Hammond, IN
Spring 2017
Panel: Noah’s “Nakedness”: Nudity, Sodomy or Incest?
Panel: Frankenstein: An Autobiographical Fiction
Honors
English Department Scholar of the Year (2018)
Honors Convocation Speaker (2018)
Phi Kappa Phi Honor Society (Inducted 2017)
Sigma Tau Delta English Honor Society (Inducted 2016)
Phi Theta Kappa Honor Society (Inducted 2015)
Awards/Scholarships
English Department Scholar of the Year (2018)
Phi Kappa Phi Research Award (2018 – 3rd place)
Phi Kappa Phi Research Award (2017 – 4th place)
Centennial Honors College Scholarship (2017)
Moline Foundation Ina Duncan Banks Scholarship (2017)
Doris & Victor Day Scholarship (2016 & 2017)
WIU English Dept Scholarship (2016 & 2017)
BHC Lowell N. Johnson Scholarship (2016)
Michaela Rae Romano Scholarship (2016)
BHC QC Alumni Scholarship (2016)
Carol & Esther Kalin Scholarship (2015)
Richard J. Puffer & Alban E. Reid Scholarship (2015)
WIU Lowell N. Johnson Scholarship (2015)
Rebecca N. Graham 